Privacy Policy
Last updated:
This Privacy Policy explains what information Atlas AI ("Atlas AI", "we", "us") collects when you use our website and app at https://joinatlas-ai.com (the "Service"), how we use it, who we share it with, and the choices you have.
Summary
- We collect your email address and mobile number to run your account, plus usage data to understand and improve the Service.
- Payments are processed by Whop. We never see or store your card number.
- We do not sell your personal information.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
- You can unsubscribe from our emails at any time, and reply STOP to stop text messages.
Information we collect
Information you give us
- Email address — required to create an account. We sign you in with a one-time code or link sent to this address (there are no passwords).
- Mobile phone number — collected when you sign up, together with its country. You can change it on your Account page.
- First name — optional.
- SMS consent record — if you tick the optional SMS box, we store that you agreed, the date and time, where you agreed (for example the signup form or your Account page), the exact consent wording you were shown, and a one-way hashed (scrambled) version of your IP address. We do not store the raw IP address with your consent record.
- Newsletter preferences — which editions of our daily email you want to receive.
- Messages you send us — for example when you email us for support.
Information from Google sign-in
If you choose "Continue with Google", Google shares your name, email address, profile picture and a Google account identifier with us. We do not receive your Google password, and we do not get access to your Gmail, contacts or files.
Information about payments
Payments are handled by our payment provider, Whop. When you start a free trial or subscription, Whop collects your payment details. We receive your Whop user and membership identifiers, your subscription status (for example trialing, active or canceled) and your billing period dates. We do not receive or store your card number.
Information collected automatically
- Usage data — the pages you visit, the website that referred you, when you sign in and when you were last active.
- Device and browser data — browser type, device type (mobile, tablet or desktop) and your browser's user-agent string.
- Location — your approximate country, derived from your IP address by our hosting provider. We do not collect precise location.
- IP address — recorded with sign-in requests to protect accounts and prevent abuse. Our rate limiting uses hashed values.
- Marketing attribution — campaign (UTM) parameters, the page you first landed on, and ad click identifiers such as Facebook's
fbclidand Google'sgclidwhen you arrive from an ad. - Engagement on our landing pages — button clicks, how far you scroll, time spent on the page, and whether the signup form was started, submitted or showed an error.
- Email engagement — whether our emails were delivered, opened or clicked, and any bounces or spam complaints, as reported by our email provider.
Cookies and similar technologies
We use cookies and browser storage to keep you signed in, to remember your choices and to measure how the Service is used:
td_auth— keeps you signed in (essential).td_goauth— protects the Google sign-in flow (essential, expires after a few minutes).td_vidandatlas_sid— a random visitor ID and a 30-minute session ID for our own analytics.td_src— remembers how you first found us (campaign parameters) for 30 days._fbc,_fbpandatlas_gclid— ad click and browser identifiers used to measure our Meta and Google ads.atlas_px— briefly passes a signup or purchase event to the ad pixel on the next page.atlas_consent— remembers your cookie choice when we show a cookie banner.atlas_internal— marks our own team's browsers so they are left out of analytics.
When we enable Google Analytics, Google Ads or the Meta Pixel, those services also set their own cookies. You can block or delete cookies in your browser settings; the Service may not work properly without the essential cookies.
How we use information
- To provide the Service — create and secure your account, sign you in, and give you access that matches your trial or subscription.
- To send service emails — sign-in codes, welcome and account emails, and notices about your subscription.
- To send our newsletter — our daily market emails (pre-market and after-close editions). You can change editions or unsubscribe at any time.
- To send text messages — only if you opted in. See our SMS Terms.
- To manage our customer relationships — we keep your contact record in our CRM up to date (for example your trial or subscription status) so the emails and texts you receive are relevant.
- To measure and improve — understand which pages, features and campaigns work, and find and fix problems.
- To measure our advertising — tell ad platforms such as Meta and Google that a signup, trial start or purchase happened, so we can measure and improve our ads.
- For safety and legal reasons — prevent fraud and abuse, enforce our Terms of Service and comply with the law.
We do not sell your personal information, and we do not send your personal information to our AI provider.
How we share information
We share information only with service providers that help us run the Service, under contracts that limit how they can use it:
- Whop — payments, subscriptions and checkout.
- GoHighLevel — our CRM, and the service we use to send emails and text messages. We share your email address, phone number, name, SMS consent status, signup date and method, the page and campaign you signed up from, your trial or subscription status and your country.
- Postmark and Resend — email delivery for sign-in emails and our newsletter, when we use them instead of GoHighLevel.
- Vercel — hosts the website and processes web requests, including IP addresses.
- Supabase — hosts our database.
- Google — Google sign-in, and Google Analytics and Google Ads when enabled. When Google Ads enhanced conversions are enabled, your email address and phone number are hashed (SHA-256) in your browser before they are sent.
- Meta (Facebook and Instagram) — the Meta Pixel and Conversions API, when enabled. Events sent from our servers include your hashed (SHA-256) email address, phone number and user ID, your IP address and browser user-agent, and the Meta cookies described above.
- Anthropic — AI models that help write our market research (company profiles, newsletter text and website copy). We send market data and news only, never your personal information.
- Market data providers — supply prices and news. We do not send them your personal information.
We may also disclose information if required by law, to protect the rights and safety of our users or others, or as part of a merger, acquisition or sale of assets (in which case this Policy will continue to apply to your information).
Text messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How long we keep information
We keep your account information for as long as your account is open. If you ask us to delete your account, we delete or anonymize your personal information, except records we must keep for legal, tax, accounting or fraud-prevention reasons (such as records of your SMS consent and payments). Internal CRM sync logs are deleted automatically after 30 days.
Your choices and rights
- Emails — every newsletter has an unsubscribe link, and you can choose editions on your Account page. Service emails (like sign-in codes) are sent as long as you have an account.
- Text messages — reply STOP to any message, or turn texts off on your Account page.
- Cookies — use the cookie banner when it is shown, or your browser settings.
- Access, correction and deletion — email us at support@joinatlas-ai.com to get a copy of your information, correct it, or delete your account. We may need to verify your identity first.
California residents
If you live in California, you have the right to know what personal information we collect and how we use it, to request deletion or correction, and to opt out of the "sale" or "sharing" of personal information. We do not sell personal information. Our use of advertising cookies and pixels (Meta and Google) may count as "sharing" for cross-context behavioral advertising under California law. To opt out, decline cookies in our banner when shown or email us at support@joinatlas-ai.com. We will not discriminate against you for exercising these rights.
Visitors from the EEA, UK and Switzerland
We process your information to perform our contract with you (providing the Service), based on our legitimate interests (security, analytics and improving the Service), with your consent (text messages and, where required, cookies) and to meet legal obligations. You have the right to access, correct, delete, restrict or object to our processing of your information, to data portability, and to withdraw consent at any time. You can also complain to your local data protection authority.
Children
The Service is only for people aged 18 or older. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
Security
We use HTTPS encryption, store only hashed versions of sign-in codes, and limit access to personal information to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International transfers
Our service providers are mainly based in the United States, so your information may be processed in the United States and other countries whose data protection laws may differ from those where you live.
Changes to this policy
We may update this Policy from time to time. We will change the "Last updated" date above, and if the changes are significant we will tell you by email or in the app.
Contact us
If you have questions about this Policy or your information, email us at support@joinatlas-ai.com.